MEDITECH Blog

How to survive your next home care audit


For agencies, there are few situations more stressful than auditor visits. There's never a lot of time to prepare and you always worry about your staff selecting the right clinical and financial reports for surveyors. But you can minimize your stress by getting materials for audits ready in advance, as part of your everyday processes. The more prepared you are, the easier it will be on the day the surveyor arrives at your doorstep.

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Topics: Home Care, Government Regulations, How to

How we achieved a 99% query response rate with our EHR


 As Medical Director of Clinical Document Improvement at St. Joseph Health, it is my department’s responsibility to facilitate an accurate representation of a patient’s clinical status, which can be translated into useable, coded data. This data is then processed into quality reporting, physician report cards, public health data, disease tracking, and ultimately reimbursement. As a multi-specialty 380-bed hospital in Orange, CA, with one of the busiest Emergency Departments west of the Mississippi, getting our physicians to document has been an important responsibility.

Over the past few years at St. Joe’s, we’ve made it our goal to get our physicians to adopt best practices for documentation. Our IT staff cannot code from nurses’ notes, or from reports from the lab, radiology, EKG, or pathology. So in terms of useable data, if the physician didn’t personally document something, it didn’t happen.

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Topics: Government Regulations, Physician, EHR, Productivity