Tom Delbanco, MD, MACP, Co-Founder, OpenNotes

Tom Delbanco, MD, is Co-Founder of OpenNotes and the John F. Keane & Family Professor of Medicine at Harvard Medical School. Until 2002, he was Chief of the Division of General Medicine and Primary Care at Beth Israel Deaconess Medical Center in Boston, a unit he created and led for more than 30 years. Educated at Harvard College and the Columbia College of Physicians and Surgeons, Tom led the establishment of one of the first primary care practice and teaching programs at an academic health center. Subsequently, he created the Harvard Medical School Faculty Development and Fellowship Program that has now trained more than 250 general internists for academic careers. Tom is one of the founders of the Society of General Internal Medicine, serving as its President in 1986, and was the founding Chair of the Picker Institutes in the USA and Europe, organizations that document patient experiences with care and work with patients to improve health services.
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Why you should share notes with patients

Posted by Tom Delbanco, MD, MACP, Co-Founder, OpenNotes on January 9, 2018

Ample evidence indicates that improved patient engagement is better for doctors and patients. With EHRs and government regulations, the rise of patient portals has been dramatic. A recent AMA study says that 92% of hospitals offer the ability to view medical records through an online portal (compared to 43% in 2013). But availability of an online portal doesn’t mean patients are accessing or getting value from it. How can we help patients move from simply looking up lab results, requesting refills, and checking schedules to more active and meaningful engagement? One technically simple, but remarkably powerful answer is to have clinicians share their visit notes with patients. It’s something we call OpenNotes.

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Topics: Population Health, Patient Engagement

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