In this installment of our thought leader podcast series, I chat with Kevin Adams, Director of Revenue Cycle, Anderson Regional Medical Center (Meridian, MS) about the challenges and successes of revenue cycle management in healthcare today. During our discussion, Kevin shares insights on different payment and reimbursement models, and how government policies and insurance plans are constantly affecting the financial side of healthcare organizations every day. Kevin also covers how using lean process improvement, technology, and teamwork, resulted in lowering Anderson’s A/R days by 50% and reducing lost revenue by 90%. Listen in as revenue cycle industry expert, Kevin Adams, sheds some light on the past, present, and future of health systems’ financial status.
In early May, the Advisory Board released its Annual CEO Survey of 183 CEO’s about their top concerns for 2017. Interestingly, many of the concerns were related to the subject of Population Health and the healthcare industry’s movement from volume to value. Do any of these results or concerns sound familiar to you or your organization?
In this installment of our thought leader podcast series, I chat with Cheryl Adams, RN, BSN, MBA, Home Health Administrator of Sparta Community Hospital (Sparta, IL) about home care and the significant role it plays in population health. During the podcast, Cheryl discusses Sparta’s successful deployment of a telehealth program along with some creative patient engagement approaches they’ve implemented to help patients follow their care plans and prevent inpatient readmissions. You’ll also hear about how Cheryl has seen healthcare evolve in her 30+ years in the industry, including a discussion on the changing expectations of patients as we shift to consumer-driven healthcare.
Do you know that 82% of patients using a patient portal believe they are receiving better care? The explosion of health portals and wearables in recent years has given patients the power to actively engage in their care.
These technologies benefit caregivers as well, providing them with proxy access to see what is happening with the care their family member is receiving. It also streamlines communication with providers, which promotes effective transitions of care. When transitions of care break down, it can result in higher readmissions, medical errors, increased ED visits, and a poor patient and family experience. Engaging patients with these tools reminds them about their appointments and promotes communication between clinicians and their patients.