
February 5, 2021
The Do's and Don'ts of a successful EHR implementation
For any healthcare organization, implementing a new EHR is a massive undertaking, requiring both the “hard skills” of technical expertise as well as the “soft skills” of managing change and people. After using multiple EHR vendors and disparate documentation sources that made integration more ...

December 8, 2020
Managing a crisis with COVID-19 drive-thru testing at Lawrence General Hospital
With the COVID-19 pandemic surging, healthcare organizations are tasked with the ongoing challenge of providing sufficient testing for their communities. Lawrence General Hospital (Lawrence, MA) is located in one of the hardest hit cities in Massachusetts with over 8,400 positive cases. As a ...

September 29, 2020
Shaping a digital future at Alder Hey Children’s Hospital
In healthcare, almost everything we do is influenced and determined by digital technology. At Alder Hey Children’s Hospital, we care for over 330,000 children per year, making it essential for us to leverage the power of innovative technologies to enhance patient care and productivity.

September 1, 2020
Lighting the path ahead for providers and patients in today’s digital environment
It’s still all about people. Despite the tumultuous events of this year, in particular the COVID-19 pandemic, healthcare providers have remained focused on the central part of their jobs: treating and caring for people.

August 7, 2020
Healthcare in 2020: 4 physician blogs you may have missed
In 2020, we know that physicians are facing challenges like never before. As technology transforms at a rapid pace to support clinicians, we have had the opportunity to connect with a number of thought leaders in the field.

July 7, 2020
Better outcomes with automated clinical support and EHR customization
In healthcare, patient safety and quality of care are the highest priorities. As President of Healthien Inc. healthcare consulting services, I help providers meet these priorities by addressing pharmacy and order management-related issues that could result in adverse patient events. In my ...

May 12, 2020
Staying up-to-date on clinical terminology during COVID-19
A version of this post originally appeared on the IMO website. The ability to easily document possible exposure to, infection with, or any other clinical symptoms of COVID-19 is crucial to mitigating the impact of the pandemic. However, the lack of standardized coding to capture this information ...

May 7, 2020
Navigating pandemic relief options
COVID-19 has hit the healthcare industry so hard that many hospitals have been forced to furlough staff, or worse, close their doors. Relief payments from the CARES Act are a lifeline for organizations under enormous economic strain; though the healthcare portions of the legislation are only a few ...

April 30, 2020
Mitigating risk and managing response to COVID-19
A version of this post originally appeared on the Forward Advantage website. COVID-19 has created unprecedented challenges for everyone, especially the healthcare industry. Whereas other industries can shut down or go fully remote, hospitals must stay open even in the direst circumstances. ...

April 29, 2020
Virtual care delivers on top priority for patient experience—safety
This year, Patient Experience Week is taking on a whole new meaning. Consumers, who once may have rated their healthcare providers based on cafeteria food or convenient appointment times, are now shifting their focus to the most important question at hand — how are you helping to keep me safe ...