EHRs have gotten a lot of flak from physicians for disrupting patient care in recent years, from poor navigation on information overload to meaningless data entry creating documentation geared for billing rather than clinical care. However, it’s important to remember that not all systems are created equal — at least in terms of usability.
A little over a year ago, Ontario’s Deputy Premier and Minister of Health and Long-Term Care Christine Elliott announced the provincial government’s plan to revitalize the public healthcare system. The plan centers around creating a more integrated and sustainable system that focuses on patients’ needs and outcomes by connecting them to the right settings throughout their care journeys.
In part one of this blog, MEDITECH Vice President Advanced Technologies Scott Radner and I discussed the company’s journey to the cloud and its dedication to making modern technology available to all of its customers. In part 2, Scott expands on MEDITECH’s decision to use the cloud for its application development environment and the company’s approach to seeing how its customers can best benefit from implementing cloud solutions.
When we consider the many great technological advances in the last few years, one of the most profound has been the rise of the cloud for on-demand data storage and universal access.
In the truest sense of the term, cloud computing has been a disruptor for many sectors of the tech industry, providing companies and consumers new ways to enhance collaboration and optimize resources that were unthinkable just a few years ago.
Tell me about yourself and the company.
I took over as president about six months ago. I was previously chief operating officer over operations and primarily development. I am now being reintroduced to a great leadership team that is responsible for our customer experience implementation and client services. We are re-engineering how we look at implementation to improve the physician experience and how we can improve customer experience as we continue to service them moving forward.
College students can be valuable assets during an EHR implementation, easing the burden on physicians as they transition to a new system. Mount Nittany Health’s Physician Group experience with recruits from Penn State University — located in our own backyard — was overwhelmingly positive; these students quickly developed into resident EHR experts, coaching primary care physicians and specialists on navigating and using the software. The physicians benefited from tech-savvy students serving as at-the-elbow support, and the students garnered first-hand, real-world experience in a clinical setting.
Every year, the CHIME CIO Forum is a great opportunity to delve into the hot topics surrounding healthcare IT. From face-to-face networking with colleagues and peers to valuable education sessions geared toward meeting the needs of healthcare IT professionals, it’s always a pleasure to connect with industry thought leaders.
Since 2009, ECRI Institute (formerly known as Emergency Care Research Institute) has released its annual list of top 10 patient safety concerns, highlighting issues in healthcare that we, as practitioners, may already know and should keep in mind.
This year’s list also included a set of technical concerns that ECRI raised, related to the problems and opportunities that come with the increased use of EHRs: test result management, early detection and treatment of sepsis, and physician burnout all made the list.
As physicians, we often don’t see the harm that opioid pain medications can cause to the individual, whether through side effects, dependence, or diversion. Also, we may not always consider the implications on the national scale; prescription drug overdose deaths have increased exponentially from 2013 to 2016. The magnitude of this crisis has led to pain management guidelines from numerous entities, such as the Joint Commission and the CDC. These recommendations provide a solid foundation for opioid stewardship and are now considered to be best practice.
In order to build healthier communities and improve population health management, providers need information about a patients’ health that goes beyond clinical factors.
How can we achieve this?