With the flu season upon us and the COVID-19 pandemic continuing to surge, healthcare organizations now face an unprecedented challenge. As medical resources are stretched to capacity, the ability to quickly identify the appropriate level of care and safely, but efficiently, move patients through the system, is of critical importance. Frontline workers need the guidance to successfully evaluate patients and transition them to post-acute levels of care in order to avoid occupancy challenges many have faced throughout the pandemic.
In healthcare, almost everything we do is influenced and determined by digital technology. At Alder Hey Children’s Hospital, we care for over 330,000 children per year, making it essential for us to leverage the power of innovative technologies to enhance patient care and productivity.
Healthcare organizations without strong partnerships often find themselves in silos, lacking the right resources and guidance to be efficient with their technologies and reach their full potential.
MEDITECH’s Professional Services offers a personalized approach to help solve this problem, sharing technical knowledge and speciality services that drive predictable and positive outcomes.
By providing experienced professionals coupled with industry-leading tools and techniques, our Professional Services team collaborates with organizations to help meet specific EHR objectives and execute on deliverables. Here are five examples of how Professional Services helped drive positive outcomes:
Recently, MEDITECH's Carol Bird had an opportunity to sit down with Dr. Doug Kanis, an Internist and CMIO at Pella Regional Health Center (Pella, IA). They discussed how Expanse's intuitive design, mobility, and interoperability helps physicians increase efficiency and improve patient care. The excerpts below are a few highlights from their conversation. To learn more about his experience using Expanse, watch our video interview with Dr. Kanis.
EHRs have gotten a lot of flak from physicians for disrupting patient care in recent years, from poor navigation on information overload to meaningless data entry creating documentation geared for billing rather than clinical care. However, it’s important to remember that not all systems are created equal — at least in terms of usability.
A little over a year ago, Ontario’s Deputy Premier and Minister of Health and Long-Term Care Christine Elliott announced the provincial government’s plan to revitalize the public healthcare system. The plan centers around creating a more integrated and sustainable system that focuses on patients’ needs and outcomes by connecting them to the right settings throughout their care journeys.
In part one of this blog, MEDITECH Vice President Advanced Technologies Scott Radner and I discussed the company’s journey to the cloud and its dedication to making modern technology available to all of its customers. In part 2, Scott expands on MEDITECH’s decision to use the cloud for its application development environment and the company’s approach to seeing how its customers can best benefit from implementing cloud solutions.
When we consider the many great technological advances in the last few years, one of the most profound has been the rise of the cloud for on-demand data storage and universal access.
In the truest sense of the term, cloud computing has been a disruptor for many sectors of the tech industry, providing companies and consumers new ways to enhance collaboration and optimize resources that were unthinkable just a few years ago.
Tell me about yourself and the company.
I took over as president about six months ago. I was previously chief operating officer over operations and primarily development. I am now being reintroduced to a great leadership team that is responsible for our customer experience implementation and client services. We are re-engineering how we look at implementation to improve the physician experience and how we can improve customer experience as we continue to service them moving forward.
College students can be valuable assets during an EHR implementation, easing the burden on physicians as they transition to a new system. Mount Nittany Health’s Physician Group experience with recruits from Penn State University — located in our own backyard — was overwhelmingly positive; these students quickly developed into resident EHR experts, coaching primary care physicians and specialists on navigating and using the software. The physicians benefited from tech-savvy students serving as at-the-elbow support, and the students garnered first-hand, real-world experience in a clinical setting.