How Wooster Community Hospital Health System reduced nurses' documentation time by nearly 1,600 hours annually

Wooster Community Hospital Health System has successfully reduced nurses' documentation time by nearly 1,600 hours annually, thanks to a nurse-driven initiative called "FUN (Free Up Nurses’ Time.)" This achievement was made possible through a joint effort with the KLAS Arch Collaborative and MEDITECH, leveraging EHR personalization and workflow enhancements within Expanse.

The "FUN Time" initiative empowered nurses to submit suggestions for workflow improvements, directly involving them in the system design and optimization process. This approach led to a 20% increase in the nursing staff's Net EHR Experience Score and a reduction of over 7.5 million clicks. 

The success of this program highlights the importance of engaging nurses in the development and refinement of healthcare technology initiatives in order to increase efficiency and staff satisfaction. 

“The results of the FUN Time initiative have been remarkable — both in terms of operational outcomes and nursing engagement. We set out to reduce the documentation burden and streamline workflows, and the feedback from our frontline nurses allowed us to exceed every metric we set. This initiative proved how vital it is to involve nurses directly in system design and optimization.”

Eric Gasser, BS, RN, CHCIO, Chief Information Officer, Wooster Community Health System

Be sure to check out the full case study, Eric's interview with Healthcare IT News, and the video below from Healthcare IT Today for more information on Wooster’s methodology and the results achieved through optimization. Please feel free to reach out to me directly if you are interested in learning more about joining the KLAS Arch Collaborative. 

Discover the impact of MEDITECH Expanse on health systems of all shapes and sizes.