2020 has taught us many things, to say the least. Looking ahead, we can leverage what we’ve learned to help propel us into a more patient-centric and sustainable healthcare system. This is especially true for how we choose to move forward with digital health strategies, driven by patient expectations and provider needs, not just in Canada but around the globe.
Throughout the COVID-19 pandemic, telehealth has gained recognition as an effective and sustainable step for slowing the spread of the virus. Bridging the gaps between patients, physicians, and health systems, telehealth enables communication through virtual channels, protecting the public and the medical staff on the frontlines.
Recently Leah Farina, MEDITECH vice president of client services, had an opportunity to discuss the impact of virtual visits and telemedicine on patients and providers at Citizens Memorial Healthcare in Bolivar, Missouri. She spoke with Louis Harris, MD, a family medicine physician and Chief Medical Information Officer at CMH, a small, level III Trauma Center in southwest Missouri with 86 licensed beds, 32 primary and speciality services, and seven long-term care facilities serving seven counties.