I recently attended an Advisory Board session on nurse manager overload and the contributing factors that lead to nurse burnout. We all know that nurse burnout is an issue that affects both staff and patients, so it was an enlightening topic to learn more about.
Of all caregivers, nurses tend to have the most interactions with patients. They're the ones that inpatients call if something is wrong, and they are also often the point of contact for the patient’s family. So nurses have perhaps the greatest opportunity to create a safer environment for patients.