Maureen Williams, Marketing Solutions Manager, Consumer and Physician Experience, MEDITECH

As MEDITECH’s Solutions Manager for Consumer and Physician Experience, Maureen Williams helps give health care organizations and providers a competitive advantage in the new era of consumer-driven health care. She is passionate about bringing innovative technologies to the market that improve physician quality of life and successfully involve patients in improving and maintaining their health. Working in health care IT for her entire career, Maureen has also mentored physicians to lead EHR adoption projects, developed new marketing programs to support sales efforts, and strengthened customer relationships as a senior sales consultant.

Recent Posts

AI, APIs, and the next frontier of clinical efficiency


The following article appeared in the May 23, 2019 issue of the HIMSS Clinical Informatics Insights newsletter. A portion of it has been posted here with permission.

Last year, a colleague of mine wrote an apology to clinicians on behalf of all EHR vendors for the pain we’ve put them through. It resonated with many readers, who have soured on the overly hopeful messages of clinical and business transformation coming from the industry. It’s important for all of us to honestly acknowledge where we are, how we got here, and what we need to do to restore the confidence of EHR users — particularly clinicians, whose lives have been irrevocably changed, for better and for worse, by the computerization of healthcare.

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Topics: Physician, C-level, nurses

4 ways to improve and maintain a quality patient experience


All industries are having to adjust to the increasing power of customer voices and on-demand consumer trends. In the world of healthcare, this makes patients the decision makers who hold the most important perspective.

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Topics: Patient Engagement, Patient Safety, Patients