Kang Hsu, MD, Physician Champion, St. Joseph Health

Dr. Kang Hsu is a board certified internal medicine physician practicing as a hospitalist at St. Joseph’s Hospital in Orange, California. He serves as Medical Director of Clinical Documentation Improvement and is the lead physician at the hospital's Transitional Medical Clinic. He is also the Physician Champion of CIS at St. Joseph's Hospital. He received his Bachelor’s degree from the University of California, Berkeley and his Doctor of Medicine (M.D.) from Albert Einstein College of Medicine. He completed his residency training in Internal Medicine at Harbor-UCLA Medical Center in Torrance, California.

Recent Posts

How to eliminate alert fatigue

As caregivers, we all fall victim to “alert fatigue,” when the sheer number of alerts a clinician receives causes them to unknowingly miss important safety warnings. Ironically, all these alerts that are meant to improve patient safety can cause workers to become desensitized and potentially miss important warnings; from incessant smartphone buzzing, to tablet chimes or the blinking red indicators of your EHR.

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Topics: Physician, How to, Patient Safety

How we achieved a 99% query response rate with our EHR

 As Medical Director of Clinical Document Improvement at St. Joseph Health, it is my department’s responsibility to facilitate an accurate representation of a patient’s clinical status, which can be translated into useable, coded data. This data is then processed into quality reporting, physician report cards, public health data, disease tracking, and ultimately reimbursement. As a multi-specialty 380-bed hospital in Orange, CA, with one of the busiest Emergency Departments west of the Mississippi, getting our physicians to document has been an important responsibility.

Over the past few years at St. Joe’s, we’ve made it our goal to get our physicians to adopt best practices for documentation. Our IT staff cannot code from nurses’ notes, or from reports from the lab, radiology, EKG, or pathology. So in terms of useable data, if the physician didn’t personally document something, it didn’t happen.

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Topics: Government Regulations, Physician, EHR, Productivity