Kang Hsu, MD, Physician Champion, St. Joseph Health

Dr. Kang Hsu is a board-certified physician in Internal Medicine and Clinical Informatics. During the past five years, Dr. Hsu has been a valuable member of MEDITECH’s physician consultant team and Clinical Leadership Preparedness Program faculty (CLPP). Dr. Hsu continues to practice clinically as a hospitalist at St. Joseph's Hospital in Orange, California using MEDITECH as his primary EHR.

Recent Posts

How to create the perfect fit between providers and their EHR


Many providers express growing frustration with their EHRs, and having to adjust their workflow to meet the needs of the technology. Problems with IT usability often contribute to physician burnout, which is why I decided to pursue the field of clinical informatics. Why should technology create burdens for care teams, instead of making their jobs easier? And, more importantly, what can we do about it?

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Topics: Physician

How to eliminate alert fatigue


As caregivers, we all fall victim to “alert fatigue,” when the sheer number of alerts a clinician receives causes them to unknowingly miss important safety warnings. Ironically, all these alerts that are meant to improve patient safety can cause workers to become desensitized and potentially miss important warnings; from incessant smartphone buzzing, to tablet chimes or the blinking red indicators of your EHR.

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Topics: Physician, How to, Patient Safety

How we achieved a 99% query response rate with our EHR


 As Medical Director of Clinical Document Improvement at St. Joseph Health, it is my department’s responsibility to facilitate an accurate representation of a patient’s clinical status, which can be translated into useable, coded data. This data is then processed into quality reporting, physician report cards, public health data, disease tracking, and ultimately reimbursement. As a multi-specialty 380-bed hospital in Orange, CA, with one of the busiest Emergency Departments west of the Mississippi, getting our physicians to document has been an important responsibility.

Over the past few years at St. Joe’s, we’ve made it our goal to get our physicians to adopt best practices for documentation. Our IT staff cannot code from nurses’ notes, or from reports from the lab, radiology, EKG, or pathology. So in terms of useable data, if the physician didn’t personally document something, it didn’t happen.

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Topics: Government Regulations, Physician, EHR, Productivity

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