In this installment of our thought leader podcast series, I chat with Kevin Adams, Director of Revenue Cycle, Anderson Regional Medical Center (Meridian, MS) about the challenges and successes of revenue cycle management in healthcare today. During our discussion, Kevin shares insights on different payment and reimbursement models, and how government policies and insurance plans are constantly affecting the financial side of healthcare organizations every day. Kevin also covers how using lean process improvement, technology, and teamwork, resulted in lowering Anderson’s A/R days by 50% and reducing lost revenue by 90%. Listen in as revenue cycle industry expert, Kevin Adams, sheds some light on the past, present, and future of health systems’ financial status.
When your institution decides to implement or upgrade your EHR system — and let’s face it, the question is no longer ‘if’ or ‘when,’ but ‘how’ — clarity of vision and an alignment of effort toward a successful strategy are often major challenges.
Everyone in healthcare knows the importance of getting paid for services, and outpatient diagnostic imaging procedures are no exception. Beginning January 1, 2019, providers must comply with imaging appropriate use criteria (IAUC) — as outlined by the Centers for Medicare and Medicaid Services (CMS) in accordance with the Protecting Access to Medicare Act (PAMA) of 2014 — when ordering Medicare Part B outpatient advanced diagnostic imaging services, such as CT, MRI, and nuclear medicine including PET scans.
It’s no secret that one of the biggest challenges for doctors in healthcare today is physician burnout. A study by the Mayo Clinic found that 54.4 percent of responding doctors reported having at least one symptom of burnout and The Physicians Foundation found that nearly half, 49 percent, of the doctors surveyed said they “often or always experience feelings of burnout.” EHRs can be a contributing factor to this. According to a 2017 study, on average, physicians spent only 50 percent of their time on face-to-face interaction with patients, committing the rest of their time and energy to “desktop medicine.”
In early May, the Advisory Board released its Annual CEO Survey of 183 CEO’s about their top concerns for 2017. Interestingly, many of the concerns were related to the subject of Population Health and the healthcare industry’s movement from volume to value. Do any of these results or concerns sound familiar to you or your organization?
How do you prepare for the unexpected? When disaster strikes, having a recovery plan in place can make all the difference. In the healthcare industry, when we lose access to patient records and the systems that drive operations, patient care itself is negatively impacted. So even though outages can’t be predicted, it’s important to have a working disaster recovery plan in place before you need it.
While cancer continues to be on the rise worldwide, the American Cancer Society projects an estimated 1.7 million new cancer cases within the US in 2017. Thankfully, despite this very large statistic, death rates are dropping as a result of shifts in lifestyle, early detection, and new treatment options. With more people living with cancer, care delivery often involves managing complex treatment regimens with additional co-morbidities — creating a greater need to bridge gaps across care settings and provide simplified care while maintaining patient safety.
Preparing your medical staff for an Electronic Health Record implementation takes a lot of time and effort. A fundamental key to success is proper clinical communication strategies; taking into account everyone who is involved with patient care delivery, while ensuring constant dialogue about the implementation.
In this installment of our thought leader podcast series, I chat with Cheryl Adams, RN, BSN, MBA, Home Health Administrator of Sparta Community Hospital (Sparta, IL) about home care and the significant role it plays in population health. During the podcast, Cheryl discusses Sparta’s successful deployment of a telehealth program along with some creative patient engagement approaches they’ve implemented to help patients follow their care plans and prevent inpatient readmissions. You’ll also hear about how Cheryl has seen healthcare evolve in her 30+ years in the industry, including a discussion on the changing expectations of patients as we shift to consumer-driven healthcare.
We all know that things can change in an instant, especially when it comes to patient care. Add to that having a bunch of patients to care for at a time, and prioritizing care and managing patient populations can become rather difficult.
This is where surveillance comes in.