MEDITECH Blog

How to keep patients healthy with your patient portal


Do you know that 82% of patients using a patient portal believe they are receiving better care? The explosion of health portals and wearables in recent years has given patients the power to actively engage in their care.

These technologies benefit caregivers as well, providing them with proxy access to see what is happening with the care their family member is receiving. It also streamlines communication with providers, which promotes effective transitions of care. When transitions of care break down, it can result in higher readmissions, medical errors, increased ED visits, and a poor patient and family experience. Engaging patients with these tools reminds them about their appointments and promotes communication between clinicians and their patients.

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Topics: How to, Population Health, Patient Engagement

How MEDITECH’s optimized EHR can prevent physician burnout

Posted by Bryan Bagdasian, MD on April 18, 2017

I hear it more and more from my colleagues: They’re feeling burnt out.

Studies of physician satisfaction find that doctors are reducing the number of patients they see, and report feelings of emotional exhaustion, loss of enthusiasm, and depersonalization of patient care. The most recent study by the Physicians Foundation found that nearly half, 49 percent, of the doctors surveyed said they “often or always experience feelings of burn-out [sic].”

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Topics: Physician, EHR, Productivity

How to recruit your next generation of health IT professionals


Looking out of my office window at Deborah Heart and Lung Center, you see nothing but a green, rural area, nestled in the middle of the Pine Barrens, which is not the typical scene your mind envisions when you think of New Jersey.

Being in such a rural area, it can be a challenge to recruit staff with experience in our MEDITECH EHR because we don't have a large population to draw from. However, we came up with a unique plan to attract quality staff to our facility.  

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Topics: How to, CIO

How to survive your next home care audit


For agencies, there are few situations more stressful than auditor visits. There's never a lot of time to prepare and you always worry about your staff selecting the right clinical and financial reports for surveyors. But you can minimize your stress by getting materials for audits ready in advance, as part of your everyday processes. The more prepared you are, the easier it will be on the day the surveyor arrives at your doorstep.

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Topics: Home Care, Government Regulations, How to

Thought leader podcast series: Big Data


In the debut of MEDITECH’s thought leader podcast series, I chat with Raphael Jaffrezic, CIO of Galway Clinic (Galway, Ireland) about the importance of big data in healthcare today. During our discussion, Raphael shares some examples of how Galway Clinic has leveraged analytics from their MEDITECH system to streamline processes and improve patient care. Raphael also shares his thoughts on the future of big data in healthcare and discusses how Galway Clinic’s upcoming migration to the MEDITECH Web EHR platform will further improve the data they capture.

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Topics: CIO, Big Data, Podcast

Cybersecurity: 5 ways to keep your EHR data as safe as your patients

Posted by Justin Armstrong on March 21, 2017

The hacking business has hit retail establishments, financial institutions, and now, more than ever, healthcare. It can get overwhelming when you see headlines of healthcare organizations getting attacked with ransomware, malware, viruses, loss of patient records, and all sorts of cybersecurity breaches.

The potential solutions and vendor options to protect your organization can cost a lot of money and can be overwhelmingly technical. What can you do? While it’s not possible to have absolutely perfect cybersecurity, here are 5 simple ways that can help you keep patient data safe.

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Topics: Security

Q&A with Tom Stafford, a 2017 Computerworld Premier 100 Technology Leader


 Tom Stafford, Vice President & Chief Information Officer at Halifax Health, has been selected as one of Computerworld’s Premier 100 Technology Leaders for 2017.

“The Premier 100 awards program highlights the exceptional work of an elite group of IT executives who are leading their organizations through times of unprecedented change. They are using technology to drive high-stakes business projects and create dynamic growth in their organizations,” said Scot Finnie, editor-in-chief of Computerworld.

The Computerworld AGENDA17 conference, including recognition of the Premier 100 Technology Leaders, is scheduled for March 20 to 22, 2017, at Sawgrass Marriott Golf Resort and Spa in Ponte Vedra Beach, FL.

Stafford spoke about his nomination by phone from his office at Halifax Health.

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Topics: Q&A, Industry Leaders

4 characteristics of a fully digital healthcare organization


Dr. Peter Bak, CIO at Humber River Hospital (HRH) in Toronto, was named 2016 Canadian CIO of the Year by the Information Technology Association of Canada. Under Dr. Bak’s leadership, HRH has deployed a staggering array of cutting-edge technologies, leading observers to declare it “North America’s first fully digital hospital.” In this blog post, Dr. Bak shares four characteristics of a fully digital hospital. As he is quick to point out, it means much more than going paperless!

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Topics: Lists, CIO

How we achieved a 99% query response rate with our EHR


 As Medical Director of Clinical Document Improvement at St. Joseph Health, it is my department’s responsibility to facilitate an accurate representation of a patient’s clinical status, which can be translated into useable, coded data. This data is then processed into quality reporting, physician report cards, public health data, disease tracking, and ultimately reimbursement. As a multi-specialty 380-bed hospital in Orange, CA, with one of the busiest Emergency Departments west of the Mississippi, getting our physicians to document has been an important responsibility.

Over the past few years at St. Joe’s, we’ve made it our goal to get our physicians to adopt best practices for documentation. Our IT staff cannot code from nurses’ notes, or from reports from the lab, radiology, EKG, or pathology. So in terms of useable data, if the physician didn’t personally document something, it didn’t happen.

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Topics: Government Regulations, Physician, EHR, Productivity

5 ways nurses can use EHRs to help with pain management


According to the Centers for Disease Control and Prevention, more Americans are likely to die each year from a drug overdose than from traffic accidents. And opioids account for more than three out of five overdose deaths. These scary statistics prompted me to initiate a discussion with MEDITECH’s Nurse Advisory Committee, comprised of 16 clinicians from different specialities throughout the US. From their collective experience, we came up with several ways that nurses and other providers can use their electronic health records to help patients manage pain, without falling into addictive drug use patterns. Here’s our top five: 

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Topics: Lists, Nurse